Video guide · 48 sec

What happens if I go over my booking limit?

Going over your monthly bookings does not cut you off. Two months over are let through before online booking stops.

Transcript

Gone over your monthly booking limit? Don't worry, nothing gets cut off straight away. On the Free plan, every booking counts towards the limit, online, phone and walk in. On Standard and Pro, only bookings made online count, and phone and walk in bookings you add yourself are free. Your Plan and billing page shows how many you've used. The first month over, every booking goes through and we email you. The second month in a row, same again, with a firmer email. After two months over, online booking stops once you reach the limit. Guests are told your online booking is full for this month, and asked to phone you. Your diary, staff logins and existing bookings carry on, and staff can still add bookings by hand. Move up a plan and online booking switches back on straight away. There's no charge for going over, and no fee per diner. Start free at nabsie.com.

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