Video guide · 80 sec
Card deposits
Take a deposit or a card hold on bookings to cut down on no shows.
Transcript
No shows hurt, most of all with big groups. Here is how to take a card deposit or a card hold when someone books. Go to Settings, then Deposits. This is on the Pro plan. Under What to take, choose a deposit which is charged now or a card hold. Set the amount for each person ahead, so a bigger party pays more. Choose the smallest party that has to pay, so small bookings stay free. You can also pick certain days only. Payments go through your own Stripe account, so the money goes straight to you. Paste your keys from Stripe here and press Save. The Test Stripe Connection button checks they work. A deposit is charged when they book, and you can refund it. A card hold takes nothing up front. It only reserves the money on their card. For holds, you choose how many hours before the booking they can cancel and have it released. When a guest books a party that qualifies, they are sent to pay securely with Stripe. Open the booking in your dashboard to see the payment. If it is a hold, you can charge it for a no-show or release it. A deposit can be refunded here too. That is Card Deposits. They are part of the Pro Plan on Nabsie. Start free at nabsie.com
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