Video guide · 2 min
Booking rules: party sizes, notice and cut-offs
Choose how bookings are accepted, how far ahead guests can book, party size limits and the cancel cut-off.
Transcript
Booking rules decide who can book, when and how. Here are the rules in Nabsie, in plain English. Open booking rules. First, choose how bookings are accepted. Instant confirms a booking straight away if a table is free. Staff approve turns each booking into a request and your team says yes or no. Live check makes the customer wait a few minutes while staff get an alert. For live check, choose how long the customer waits, up to five minutes. Then, choose what happens if nobody replies. Either keep it as a request or decline politely. It can switch on while a staff member is logged into the staff app, or between set times each day. Next, timing. Set how many days ahead people can book. Set the minimum notice in minutes, so nobody books a table for 10 minutes time. Choose time slots every 15 or 30 minutes, then pick how late customers can cancel online. After that, they have to ring you. Keep the waitlist on, and guests can leave their details when a day is full. They get an email if a booking is cancelled. Press Save Changes. Party sizes live in your table settings. Set the smallest and largest party that can book online. Bigger groups are asked to ring you. You can also cap the covers for each service and limit how many people arrive every 15 minutes so the kitchen is not swamped. That's your booking rules. Change them any time and they apply to new bookings straight away. Start free at nabsie.com
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