Poradnik
Is my guests data safe with Nabsie?
Nabsie keeps booking details on UK servers, does not sell them and uses no advertising trackers. As the venue, you are responsible for how you use your guests details. This is general information, not legal advice.
What Nabsie holds
For each booking: name, email, phone, party size, date and time, any request or allergy note the guest chose to give, and the IP address of the booking, which is used to stop spam. Servers are in the UK, run by Kalchevo. Our privacy policy has the detail.
Who is responsible for what
Under data protection law, you are the controller of your guests details, because you decide why you hold them. Nabsie is the processor, looking after them for you. Check the Information Commissioner's Office (ico.org.uk) to see whether you need to register and what you must tell guests. This is not legal advice.
What you can do
- Give each person their own login and tick only the access they need under Staff logins. Remove logins when people leave.
- Switch on two-step login under Account.
- Use guest details for bookings. Only email offers to guests who ticked to hear from you. See mailing guests an offer.
- Keep allergy notes for service, not for anything else.
If a guest asks you to delete their details
Tell them you will sort it, then email [email protected] and we will help.
Watch it done
FAQ
Related questions
Does Nabsie sell guest data?
No. We do not sell data, share it with marketplaces or advertisers, or market to your customers.
Does the booking page use tracking cookies?
No advertising trackers. The app uses one session cookie to protect forms, and a human check, if you turn it on, may set its own.
Where can I check the rules properly?
The ICO website has free guidance for small businesses. For anything specific, take advice from a professional.